50% up to $388
Responsible Gaming
Gamble for entertainment
Online gambling involves risk, and losses can occur. Games are based on chance, so there is no guaranteed strategy, system or pattern that can ensure a win. Previous results do not determine future outcomes. Treat money used for gambling as an entertainment expense that may be lost, and only gamble with funds you can afford to spend after essential costs have been covered.
Pokiefox Casino does not encourage players to chase losses, borrow money to gamble or use gambling as a source of income. Winnings are never guaranteed, and gambling should not be viewed as an investment. Decide on a budget before you begin and stop when that budget has been reached, whether you are winning or losing.
Practical ways to stay in control
- Decide how much time and money you can comfortably spend before playing.
- Use a separate entertainment budget and never use money set aside for rent, bills, food, education or other essential needs.
- Set deposit, spending or loss limits where these tools are available.
- Take regular breaks and avoid playing when you are tired, upset, stressed or affected by alcohol or other substances.
- Keep track of deposits, withdrawals, wins and losses so you have a realistic view of your gambling.
- Do not chase losses by increasing stakes or playing for longer than planned.
- Avoid gambling with borrowed money, credit intended for essential expenses or money belonging to another person.
- Do not allow anyone else to use your account, and do not use another person's account.
- Keep your account details secure and use available account controls when you need additional support.
Recognising signs of gambling harm
Gambling harm can develop gradually, and it may not always be obvious at first. A change in gambling habits does not necessarily mean that a person has a gambling problem, but repeated concerns should be taken seriously. Consider how gambling affects your money, time, feelings, health and relationships.
Possible warning signs
- Spending more time or money gambling than you intended.
- Finding it difficult to stop or take a break, even after deciding to do so.
- Increasing your bets or deposits to try to achieve the same excitement.
- Chasing losses and believing that a win is needed to recover money already lost.
- Feeling anxious, irritable, restless, guilty or low when you are not gambling.
- Hiding gambling activity, deposits, losses or account statements from family or friends.
- Borrowing money, selling belongings or missing payments to continue gambling.
- Gambling during work, study or important personal commitments.
- Using gambling to escape stress, loneliness, sadness or other difficult emotions.
- Experiencing conflict with a partner, family member, friend or colleague because of gambling.
- Neglecting sleep, health, responsibilities or social activities because of gambling.
- Thinking about gambling frequently or feeling that gambling is difficult to control.
If any of these signs feel familiar, consider stopping or reducing your gambling and speaking with someone you trust. You do not need to wait for a serious problem before asking for help. A qualified support service can provide confidential guidance and help you decide what steps may be suitable for your circumstances.
Tools and account controls
Responsible gambling tools are designed to help you manage your activity. Depending on the account features available, you may be able to set limits on deposits, spending, losses or playing time. A limit can help you plan your gambling in advance and avoid making decisions in the moment.
Using limits effectively
- Choose an amount and period that reflect your personal budget, not the amount you hope to win.
- Review your limit regularly, particularly if your financial or personal circumstances change.
- Do not increase a limit to recover losses or continue playing after your entertainment budget has been used.
- Use time reminders and take breaks, even when you are winning or feel in control.
- If a limit is not enough, consider a longer break or account exclusion rather than relying only on self-control.
- Ask customer support about the responsible gambling controls available through your account.
You can also make gambling less convenient by removing saved payment details, logging out after each session, blocking gambling advertising where possible and avoiding gambling-related content when you are trying to take a break. Consider asking a trusted person to support your plan and help you remain accountable.
Taking a break or excluding yourself
If you feel that gambling is becoming difficult to manage, you can request a temporary break or account exclusion through the available account support process. An exclusion is intended to prevent access for the selected period and should be treated as a firm decision. During an exclusion, do not create another account or attempt to gamble through another person's account.
If you want to resume gambling after a break, first reassess whether it remains suitable for you. Consider speaking with a support service before returning. A break should provide time to review your spending, routines and wellbeing without pressure to play.
Getting help and protecting others
Support is available to people who are concerned about their own gambling and to family members, friends and others affected by someone else's gambling. In Australia, you can contact a recognised gambling support service through its current official website or another verified public channel. These services may offer confidential information, counselling, financial guidance and referrals.
You may also wish to speak with a general practitioner, counsellor, financial counsellor or mental health professional. A trusted friend or family member can help you create a plan, review your budget and reduce access to gambling. If you are in immediate danger or experiencing a mental health emergency, contact emergency services or an appropriate crisis service in your state or territory.
Keeping gambling age-appropriate and secure
- Only eligible adults should use online gambling services, in accordance with applicable Australian requirements.
- Do not let children or other unauthorised people access your account or device while you are logged in.
- Use strong, private account credentials and enable available security features.
- Keep gambling separate from family activities and explain to children that gambling is an adult activity involving financial risk.
- Tell us if you are concerned that your account is being used by someone else or that you cannot maintain control of your gambling.
Responsible gaming is an ongoing personal commitment. Pokiefox Casino encourages players to review their habits regularly, use available controls and seek assistance early if gambling stops being enjoyable or begins to cause concern. Setting a limit, taking a break or asking for support is a positive step, and you do not have to manage concerns alone.