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Pokiefox Casino Terms & Conditions
1. General Terms
These Terms & Conditions form an agreement between you and Pokiefox Casino in relation to your access to and use of the website, games, account facilities and related services. By visiting the website, creating an account or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use the website or its services.
You are responsible for reviewing the current version of these terms each time you use the website. Pokiefox Casino may update, replace or otherwise amend these terms when reasonably required, including to reflect changes to services, technology, legal requirements or operational practices. Any updated terms will apply from the time they are made available on the website, unless a different effective date is stated.
The website is intended for people who are legally permitted to participate in online gambling in their place of residence. You must not use the website where online gambling is prohibited or restricted by law. It is your responsibility to understand and comply with all laws that apply to you, including Australian federal, state and territory requirements. Pokiefox Casino does not invite anyone to use the service where doing so would be unlawful.
- You must be at least the minimum legal gambling age that applies to you.
- You must use the website only for lawful purposes and in accordance with these terms.
- You must provide accurate, current and complete information when requested.
- You must not use another person’s account, payment method or identity.
- You must not attempt to interfere with, damage or misuse the website or its security.
2. Accounts, Verification and Security
Some services may require you to create and maintain a personal account. You may generally hold only one account unless Pokiefox Casino has expressly approved otherwise. An account must be registered in your own name and may not be sold, transferred, rented or shared with another person.
You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe that your account details have been lost, disclosed, misused or accessed without permission, you must take reasonable steps to secure the account and notify Pokiefox Casino through the available support process. You should log out after each session, particularly when using a shared or public device.
Pokiefox Casino may ask for information or documents to verify your identity, age, address, payment method, source of funds or eligibility. Verification checks may take place when an account is opened, before certain transactions, during gameplay or whenever required by law or internal controls. You must provide information that is genuine, readable and up to date. Failure to complete a check may result in restricted access, suspended activity or account closure.
You must not create an account on behalf of another person or use the website for someone else. You must also not use the service to conceal the ownership or destination of funds, facilitate unlawful activity, or evade a restriction, suspension, self-exclusion measure or other account control.
- Protect your password and do not disclose it to anyone.
- Keep your personal and payment information accurate.
- Tell Pokiefox Casino promptly if information changes.
- Co-operate with reasonable identity, security and compliance checks.
- Do not use software, devices or methods designed to obtain an unfair advantage.
3. Games, Deposits and Withdrawals
Games are provided for entertainment and may involve financial risk. You should only play with money you can afford to lose. Game rules, available features, entry requirements and any applicable promotional conditions will be displayed through the relevant service or offer. You should review those details before participating.
You must not deposit funds using a payment method that does not belong to you or that you are not authorised to use. Transactions may be subject to verification, processing checks, minimum or maximum limits and other conditions shown at the time of the transaction. Pokiefox Casino may refuse, delay, reverse or restrict a transaction where required for security, legal, technical or responsible gambling reasons.
Funds in an account may be used only for permitted activities on the website. You must not use the account as a bank account, money transfer facility or means of moving funds between people. Payments connected with suspected fraud, money laundering, chargeback abuse or other unlawful conduct may be investigated and may be reported where required.
Requests to withdraw funds may be subject to account verification, confirmation of payment ownership and compliance with applicable rules. A withdrawal may be delayed or declined if information is incomplete, a transaction is disputed, a legal obligation applies, or an account is found to breach these terms. Any relevant fees, limits or processing conditions will be shown through the website or during the transaction process.
Technical interruptions, communication failures, system errors or other events outside reasonable control may affect the availability or recording of a game or transaction. If an obvious error occurs, Pokiefox Casino may correct the error and take reasonable steps to restore the position that would have applied without the error. Where a game result is disputed, available system records may be used to assess the matter.
Promotions and offers
Promotions, bonuses, rewards and other offers may have separate terms. Those terms may include eligibility requirements, participation steps, expiry dates, contribution rules, wagering conditions, limits or restrictions. You should read the specific offer terms before accepting or using a promotion. If promotional terms conflict with these general terms, the specific promotional terms will apply to the extent of the conflict.
4. Responsible Gambling, Privacy and Website Use
Pokiefox Casino supports informed and responsible gambling. Gambling should be treated as entertainment, not as a way to make money, recover losses or resolve financial problems. Set a budget and time limit before you play, take regular breaks and never gamble while upset, intoxicated or under pressure.
- Do not chase losses or increase your stakes to try to recover money.
- Do not borrow money or use essential household funds for gambling.
- Use available deposit, spending, time-out or self-exclusion tools where appropriate.
- Ask for support if gambling is affecting your finances, relationships, work or wellbeing.
- Contact an appropriate Australian gambling support service or health professional if you are concerned about your gambling.
Pokiefox Casino may apply account restrictions, payment controls, activity monitoring or other measures intended to support safer gambling and meet legal or compliance obligations. You must not try to bypass a responsible gambling restriction by opening another account or using another person’s details.
Personal information is handled in accordance with the Pokiefox Casino Privacy Policy. By using the website, you acknowledge that information may be collected, used, stored and disclosed as described in that policy and as permitted or required by law. You should read the Privacy Policy for information about data handling, cookies, security and your available privacy choices.
All website content, including text, branding, graphics, software, design and game materials, is protected by intellectual property rights. You may use the website for personal, non-commercial purposes only. You must not copy, reproduce, publish, modify, reverse engineer, scrape, distribute or commercially exploit any part of the website without permission.
You must not introduce malicious code, attempt unauthorised access, overload the website, use automated tools without approval or engage in conduct that could disrupt services or disadvantage other players. Pokiefox Casino may suspend or close an account where it reasonably believes these terms have been breached, activity is unlawful, or continued access creates a security, compliance or operational risk.
To the extent permitted by law, the website and its services are provided on an availability basis and may be changed, interrupted or withdrawn. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.
These terms are intended to be read with any applicable game rules, promotion terms, privacy information and responsible gambling information published on the website. If you have a question about these terms, please use the available contact or support options shown on the website. Before using Pokiefox Casino, make sure you understand the rules, your responsibilities and the risks involved.